C-Store technology is applied to POS data using analytics and artificial intelligence (AI) to pinpoint specific problems. High performance C-store operators leverage the technology to save time, sell more and reduce theft. POS analytics and AI allow supervisors to pinpoint problems, recognize top performers and coach cashiers on the most important issues.

The pressure of c-store operations demands tools that leverage data to save the time need to follow-up. Hiring, training, meetings and the normal day to day activities consume most of every day. Finding problems quicker is a big help. It just makes sense, experienced managers have fixed almost every possible problem. The solution is not usually the challenge. Rather, the issue is finding or even awareness of the problem. For example, knowing which stores are underselling promotions, seeing too many voids or even learning that cashiers are using their birthdate for every age check.

Systematizing C-Store Growth - 5 Things to Know First

Five Keys to Systematizing C-Store Growth

November 10, 2018 — 

There are five keys to systematizing c-store growth.  They are helpful in order to add new stores and grow profits. Recently, new software solutions emerged. They help c-store operators optimize store performance. Operators for whom growth is the goal have started adopting these new software solutions. Of course,  store performance software compliments and goes way

C-Store Performance – 5 Obstacles to Growth

Five Obstacles to C-Store Growth

October 28, 2018 — 

Henry Ford stated that obstacles are the things you see when you take your eye off the goal. As such, it may be useful to identify five obstacles to c-store growth. That way, if you experience them, it will be easier to re-focus on the goal of growing your c-store performance.  Obviously, it’s hard to

C-Store Performance – The Proven System for Growth

The Proven System for C-Store Growth

September 25, 2018 — 

Big chains keep getting bigger. There is a reason. Many use a proven system for c-store growth. Top growth derives from operational maturity, defined as mastery of five c-store performance management areas.   I. Back Office Managing finance, inventory and pricing II. Staffing Hiring, on-boarding and retaining III. Operations Delivering convenience consistently and profitably IV.

C-Store Customer Survey Software Strengthens the Customer Experience

C-Store Customer Survey Software Strengthens the Customer Experience

July 29, 2018 — 

C-Store customer survey software strengthens the customer experience by collecting important customer feedback directly as they shop. It may take courage and patience, but who better than your customers know what they want? It can be painful to hear, but learning abut problems directly and quickly can save time and help you to keep customers

C-Store Maintenance Software Saves Time

C-Store Maintenance Software Saves Time

July 11, 2018 — 

C-Store maintenance software saves time spent chasing maintenance assignments. No one wants to nag but the store manager is responsible to keep the store fully functional. If they do not know the status of maintenance work, then they must chase the work or risk having the problem left unfixed. Let’s face it, your store managers

Controlling Labor Hours to Match C-Store Sales

Controlling C-Store Labor Hours to Match Sales

June 13, 2018 — 

One of the most challenging jobs is controlling c-store labor hours to match sales. There are many things that are important to control in a C-Store. Getting the labor right is a key to ensure you have good operations with the labor costs that match the store sales when they happen. Too much – you

Confusing Technology with a System for C-Store Performance

Confuse Technology with a System for C-Store Performance

August 27, 2017 — 

A tough part about using technology to help people do their job is defining responsibilities. Unfortunatly, we sometimes confuse technology with a system for c-store performance. We all know the promise – this technology will fix the problem immediately, there is no install time and your staff does not have to change anything. It seems

image of owner at a fork in the road of C-store data analytics

Take the Fork of C-Store Data Analytics

May 11, 2017 — 

Yogi Berra was often lampooned for his seemingly non-sensible statements. But the easy to remember and thoughtful concepts help to clarify issues and allow simple choices.  His ‘take the fork’ statement made sense when you understand that he lived mid-way on a circular road. When driving to his house you came to a fork. Either

Why C-Stores Have a Cultural Advantage of Using Business Intelligence Over Other Industries

C-Stores Have Cultural Advantage for Business Intelligence

February 8, 2017 — 

Every industry trade journal touts the importance Business Intelligence (BI). Above and beyond other industries, c-stores advantage for business intelligence is natural. The industry sells standard products and knows measuring results is the only way to know success. While BI has become the buzz for new industries, retailers have always measure results and studied margins

Using Business Intelligence to Make Money

Using Business Intelligence to Make Money

January 23, 2017 — 

All businesses know the value of automation and online systems. Obviously, they make businesses run better, more cheaply and more efficiently.  It is easy to forget that technology is worth little without human involvement.  Most technology is merely tools built to make humans function better.  One great way to combine people and automation is with

Passport C-Store Clients Have a New Business Intelligence Option

Passport C-Store Clients Have a New Business Intelligence Option

October 26, 2016 — 

Anyone with Gilbarco’s, Passport® has the ability to quickly start using analytic reports to improve store performance and grow their businesses. It takes a little help to use it fully. Of course, Passport transaction data has a lot of detail. In fact, everything regarding the POS transactions is recorded. Obviously, sorting through the details to

Is Business Intelligence Too Complicated for Small C-Store Operators?

Is Business Intelligence Too Complicated for Small C-Store Operators?

October 20, 2016 — 

Business intelligence (BI) for small c-store operators is complicated but necessary. Some argue that you have to have hundreds of stores to afford the staff and expertise needed to benefit. Processing, organizing, analyzing and sharing the data insights takes time, money and resources that are just too costly for small operators. C-store staff are busy.